CHECK-IN / CHECK-OUT:
Check in time is 3.00pm and check out is 10.30am. We will try wherever possible to accommodate early arrival and/or late departure.
Furniture & bedding are not to be moved. Cushions must stay inside the house. Please do not leave wet clothing or towels on furniture inside to dry. Feel free to use clothesline in laundry or dry them outside.
BEHAVIOUR & NOISE POLICY
We are located in a residential neighbourhood. Please respect our neighbours and keep noise to a minimum. A security company or police may be called to investigate complaints of excessive noise or anti-social behaviour. Any charges incurred by the security company or police will be taken from the bond.
Management also reserves the right to charge guests for the following, but not restricted to, all damages and breakages, lost keys, missing items, late departure, extra cleaning and unpaid expenses. These charges will be taken from your bond, any additional charges will automatically be charged to the credit card provided as security for the booking following at least one attempt to contact the credit card holder directly.
Byron BeachHouse supplies all linen for your stay, including bedding and towels. Any linen that requires heavy duty cleaning or an external agent, due to the use of staining products, bodily fluids or other permanent OR tough to clean stains will incur an additional fee, this fee will be taken from your security bond deposit. Each guest will be charged according to cleaning agents fee or to the replacement of the item.
Keys are to be kept in the external lock up box using code provided after check out. Keys that are not returned or are lost will incur a replacement fee of $25.
No smoking, burning of candles and incense is permitted anywhere inside the premises. Any additional costs of cleaning or replacing soft furnishings may be added as deemed necessary by management.
Pets are not permitted in the grounds of the property, unless prior authorization has been given through management.
Byron Beachhouse does not accept schoolies reservations.
No refunds will be given on early departure.
Guests are welcome to use the BBQ but it must be left in a clean and tidy state. Leaving the BBQ dirty will incur a fee of $50 from the deposited bond.
Guests are responsible for managing all rubbish and recycling.
Bin night: Thursday
(1 Red, 1 Yellow & 1 Green bin are allocated per week)
Red bin – General rubbish & food waste
Yellow bin – Recycling (no plastic bags)
Green bin – Organics for all your food & garden waste (no plastics)
Council fines may apply for incorrect disposal of rubbish, so please dispose of items in correct bins to avoid these charges.
Emergency Services: 000
Byron Bay Police: (02) 6685 9499
Byron Central Hospital: (02) 6639 9400
Cape Byron Medical Centre: (02) 6685 6326
Suffolk Park Bay Centre Medical: (02) 6685 3647
National Dental Care: (02) 6685 6040
Suffolk Park Pharmacy: (02) 6685 9990
Byron Visitor Centre: (02) 6680 8558
Ballina Byron Airport: (02) 6681 1858
Go Byron Shuttle Services: (02) 6620 9200
Byron Taxi Services: (02) 6685 5008